Private Sessions Scheduling + Enrollment Policies
It is a pleasure to have the opportunity to work with you! In order to ensure that you will continue to make regular progress, and to make sure we can consistently schedule time for everyone, the following policies are in place.
Auto Payment and Pay-as-You-Go Payment
- An up-to-date credit card is required to be on file at all times.
- Your first subscription payment is due at the time of registration.
- Subsequent subscription payments are automatically processed on the 1st of the month.
- Subscription payments are non-refundable and non-transferable.
- Except for your first month of study, subscription fees can not be prorated.
- Pay-as-you-go sessions are invoiced and paid in advance, are non-refundable or transferable.
Session Location and Studio Rental Fees
- Sessions are delivered at the client’s home, office, or other comfortable and appropriate location.
- When necessary, a rehearsal, meeting, or practice space will be rented.
- Studio rental fees are $20/hour and are the responsibility of the client, in addition to their lesson fee or subscription plan.
- Studio rental fees will be invoiced and paid the day of the session and are non-refundable and non-transferable.
- You may switch to a different subscription plan, when you choose.
- You must notify of your wish to change your subscription by the 20th of the month.
- The old subscription plan will complete on the final day of the month and the new plan will take effect the 1st of the following month.
- Previous subscriptions plans are non-refundable, non-transferable, and can not be prorated.
- Changing your subscription plan does not affect any rollover lessons.
Ending or Suspending Enrollment
- You must notify of your wish to end or suspend your subscription by the 20th of the month.
- All canceled or suspended subscription plans end on the final day of the month.
- Unused sessions are non-refundable, non-transferable, and can not be prorated.
Regular Recurring Schedule
- To optimize progress, a regular-recurring schedule is advised, wherein sessions are on the same day and time, either every week or every-other week.
- Once you choose a day and time, you will be put on the master schedule and that time slot will be permanently reserved for you long as your enrollment is current.
- Changes to permanent time slots are permissible as the schedule allows.
- Regular recurring lessons follow the cancellation policy outlined below.
- If your regular-recurring session falls on a day that happens to occur 5 times in one month, you get an extra session for free. Free sessions cannot be rescheduled, refunded, transfered, or rolled over.
Provisional, Ad Hoc Scheduling, and Impromptu Schedule
- If you cannot lock into a regular-recurring time, then provisional, ad hoc, and impromptu scheduling are also permissible, as the schedule allows.
- This type of scheduling does not entitle the student to an extra free session for 5 week months.
- Provisional sessions are non-refundable, and non-transferable, and follow the same cancellation policy.
Cancellations / Rescheduling
24 Hour Cancellation
- A full 24-hour notice is required on all cancellations.
- Cancelled sessions may be rescheduled up to the final day of the following month.
- Due to the busy lives of our clients, cancelled sessions may be made up incrementally, by adding extra time to regular recurring sessions, when the schedule permits.
- Every effort will be made to reschedule canceled sessions by the end of the following month. In the event that a session cannot be rescheduled, the lesson will be forfeited.
- Canceled lessons cannot be carried forward beyond the final day of the following month, nor can they be transferred, other otherwise applied to future sessions or services.
Same Day Cancellation or No Show
- For clients on a subscriptions plan, if a session is canceled with less than 24 hour notice, or the student does not show up for the session and does not make contact, the session will be forfeited, and cannot be rescheduled or refunded.
- For clients who’ve opted to pay-as-you-go, if a session is canceled with less that 24 hours notice, the session will be charged at the full rate.
- While clients are encouraged to attend all of their sessions, an ill person will not perform well, or accomplish much, and may expose others to communicable illnesses, which creates hardship for staff, other clients, and the community at large. If you are contagious, sneezing, coughing, and/or sick enough to stay at home from school or work, please contact us to cancel your session.
- Same-day cancellations due to illness will be treated like other same day cancellations.
- If your instructor can’t be available for your session, every effort will be made to reschedule your session to a different day by the end of the month.
- In the event that your session cannot be rescheduled, it will be cancelled and you may roll it over into the following month.
- Rollover sessions expire on the final day of the following month. Unused rollover sessions will be forfeited, are non-refundable, and non-transferable.
Private Sessions Subscription Payment Plans
Billed Every Month
Billed Every 2 Months
Billed Every 3 Months
Bi-Weekly Sessions $285
Weekly Sessions $570
Bi-Weekly Sessions $540
Weekly Sessions $1080
Bi-Weekly Sessions $765
Weekly Sessions $1530
|All subscription plans include:
|✔ Customized coaching plan
✔ Information pack and materials
✔ Detailed online student notes
✔ Between session check-ins
✔ 1-Hour sessions
|✔ Auto payment
✔ Regular recurring session time
✔ 10% discount on all workshops
✔ Performance opportunities
✔ Community events
Private Sessions Non-Enrolled / Pay-As-You-Go Pricing
Book as frequently as you like.
|✔ Customized coaching plan
✔ Information pack and materials
|✔ Detailed online student notes
✔ Between session check-ins
Terms & Conditions
Agreement between User and innervoicestudio.com
Welcome to innervoicestudio.com. The innervoicestudio.com website (the “Site”) is comprised of various web pages operated by InnerVoice Vocal Studio. Innervoicestudio.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of innervoicestudio.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
Innervoicestudio.com is a Forum/Online Discussion Site.
Innervoicestudio.com provides guided self-study, access to personalized coaching, and community connection/support in the areas of communication, public speaking, and singing. In addition to monthly online membership subscriptions, InnerVoice Vocal Studio also offers private in-person coaching sessions for communication, public speaking, and singing study.
Visiting innervoicestudio.com or sending emails to InnerVoice Vocal Studio constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that InnerVoice Vocal Studio is not responsible for third party access to your account that results from theft or misappropriation of your account. InnerVoice Vocal Studio and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
InnerVoice Vocal Studio does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use innervoicestudio.com only with permission of a parent or guardian.
You may cancel your membership subscription at any time. Any cancellations made after 30 days will not qualify for a refund.
Links to Third Party Sites/Third Party Services
Innervoicestudio.com may contain links to other websites (“Linked SItes”). The Linked Sites are not under the control of InnerVoice Vocal Studio and InnerVoice Vocal Studio is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. InnerVoice Vocal Studio is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by InnerVoice Vocal Studio or the site or any association with its operators.
Certain services made available via innervoicestudio.com are delivered by third party sites and organizations. By using any product, service, or functionality originating from the innervoicestudio.com domain, you hereby acknowledge and consent that InnerVoice Vocal Studio may share information and data with any third party with whom InnerVoice Vocal Studio has a contractual relationship to provide the requested product, service or functionality on behalf of innervoicestudio.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is property of InnerVoice Vocal Studio or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. InnerVoice Vocal Studio content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make not other use of the content without the express written permission of InnerVoice Vocal Studio and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of InnerVoice Vocal Studio or our licensors except as expressly authorized by these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, proface, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software of programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about other users, including e-mail addresses, without their consent; violate any applicable laws or regulations.
InnerVoice Vocal Studio has no obligation to monitor the Communication Services. However, InnerVoice Vocal Studio reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. InnerVoice Vocal Studio reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
InnerVoice Vocal Studio reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in InnerVoice Vocal Studio’s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. InnerVoice Vocal Studio does not control or endorse the content, messages or information found in any Communication Service and, therefore, InnerVoice Vocal Studio specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Services. Managers and hosts are not authorized InnerVoice Vocal Studio spokespersons, and their views do not necessarily reflect those of InnerVoice Vocal Studio.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials Provided to innervoicestudio.com or Posted on Any InnerVoice Vocal Studio Web Page
InnerVoice Vocal Studio does not claim ownership of the materials you provide to innervoicestudio.com (including feedback and suggestions) or post, upload, input or submit to any InnerVoice Vocal Studio Site or our associated services (collectively “Submissions”). However, by posting, uploaded, inputting, providing or submitting your Submission you are granting InnerVoice Vocal Studio, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. InnerVoice Vocal Studio is under no obligation to post or use any Submission you may provide and may remove any Submissions at any time in InnerVoice Vocal Studio’s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
The Service is controlled, operated and administered by innerVoice Vocal Studio from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with local laws. You agree that you will not use the InnerVoice Vocal Studio Content accessed through innervoicestudio.com in any country or in any manner prohibited by applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless InnerVoice Vocal Studio, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperation with InnerVoice Vocal Studio in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitrations pursuant to the Federal Arbitration Act, conducted by a singer neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgement may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and InnerVoice Vocal Studio agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. INNERVOICE VOCAL STUDIO AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
INNERVOICE VOCAL STUDIO AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. INNERVOICE VOCAL STUDIO AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
InnerVoice Vocal Studio reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and InnerVoice Vocal Studio as a result of this agreement or use of the Site. InnerVoice Vocal Studio’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of InnerVoice Vocal Studio’s right to comply with governmental, court and law enforcement request or requirements relating to your use of the Site or information provided to or gathered by InnerVoice Vocal Studio with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and InnerVoice Vocal Studio with respect to eh Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and InnerVoice Vocal Studio with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It’ is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
InnerVoice Vocal Studio reserves the right, in its sole discretion, to change the Terms under which innervoicevocalstudio.com is offered. The most current version of the Terms will supersede all previous versions. InnerVoice Vocal Studio encourages you to periodically stay informed of our updates.
InnerVoice Vocal Studio welcomes your questions or comments regarding the Terms:
InnerVoice Vocal Studio
260 Waverley Street, Apt 1
Menlo Park, CA 94025
Email Address: firstname.lastname@example.org
Effective as of May 14, 2018
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This privacy notice discloses the privacy practices for InnerVoice Vocal Studio and our website; http://innervoicestudio.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
- What information we collect;
- With whom it is shared;
- How it can be corrected;
- How it is secured;
- How policy changes will be communicated; and
- How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
New Client Information Requests
We request information from you on our information request for. To receive information about our services, you must provide information (like name and email address). This information is used for sending you information about our products and services.
We partner with another party to provide specific services, such as billing and scheduling. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Notification of Changes
Whenever material changes are made to the privacy notice you will be notified via email.
Other Provisions as Required by Law
Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.
Effective as of May 14, 2018.
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